Privacy Policy

Last Updated: May 25, 2024

Introduction

01. Introduction

CraftLands Hosting (“we”, “us”, or “our”) is committed to protecting the privacy of our users' information.

Information Collection

02. When do we collect information?

We collect information from you when you register on our site, place an order, or enter information on our site.

Personal Information

03. What personal information do we collect from people who visit our website?

When ordering or registering on our site, you may be asked to provide personal information such as your name, email address, mailing address, phone number, and credit card information. We may also collect cookies and usage data to enhance your experience.

CraftLands Hosting, via WHMCS (https://www.whmcs.com/), may collect the following personal information from you:

  • Name
  • Address
  • Telephone number
  • Email address
  • Credit card information (when making a purchase)
  • IP address
  • Browser type and version
Payment Information

04. Payment Information and Transactions

When making a payment for a service provided by CraftLands Hosting, the information you input is handled and stored by payment processors integrated with WHMCS, including but not limited to Stripe and PayPal. You can access Stripe’s Privacy Policy at https://stripe.com/privacy and PayPal’s at https://www.paypal.com/us/legalhub/privacy-full. These references allow you to access the most up-to-date information from the payment processors.

Data Processing

05. How do we process your data?

We process your data for our legitimate interests, including to:

  • Allow you to use our services to their fullest capacity
  • Enforce the terms of our services
  • Manage risk and prevent abuse of the services
Data Privacy

06. Data Will Stay Private

We will not sell your data in any way, for any reason, at any time. Furthermore, it is only held for as long as needed for us to fulfill our responsibilities and provide you with a service.

Data Erasure

07. Request for Erasure of Your Data

As a user of our services, you have the right to have your data permanently removed from our databases. You can submit a request for the deletion of your data by opening a support ticket on our site.

Data Retention

08. How Long Is Data Kept For?

We retain your data until you request its deletion or it is no longer required to prevent fraud.