Privacy Policy
Last updated:
Introduction
CraftLands Hosting (“we”, “us”, or “our”) is committed to protecting the privacy of our users' information.
The controller responsible for your personal data is CraftLands Hosting S.R.L., CUI 50929471, Reg. Com. J2024043623000, with its registered office at Calea Moșilor 88, Sc. F, Ap. F1, Sector 3, 030152, București, Romania. For any question about this policy or about how your data is handled, contact us at business@craftlands.host.
When do we collect information?
We collect information from you when you register on our site, place an order, or enter information on our site.
What personal information do we collect from people who visit our website?
When ordering or registering on our site, you may be asked to provide personal information such as your name, email address, mailing address, and phone number. Card details are entered directly with our payment processor and are not stored on our own systems. We may also collect cookies and usage data to enhance your experience.
CraftLands Hosting, via WHMCS (https://www.whmcs.com/), may collect the following personal information from you:
Name
Address
Telephone number
Email address
Payment card details, which are processed and stored by our payment processors rather than by us
IP address
Browser type and version
Payment Information and Transactions
When making a payment for a service provided by CraftLands Hosting, the information you input is handled and stored by payment processors integrated with WHMCS, including but not limited to Stripe and PayPal.
You can access Stripe’s Privacy Policy at https://stripe.com/privacy and PayPal’s at https://www.paypal.com/us/legalhub/privacy-full. These references allow you to access the most up-to-date information from the payment processors.
How do we process your data?
Allow you to use our services to their fullest capacity
Enforce the terms of our services
Manage risk and prevent abuse of the services
Data Will Stay Private
We will not sell your data in any way, for any reason, at any time. Furthermore, it is only held for as long as needed for us to fulfill our responsibilities and provide you with a service.
Request for Erasure of Your Data
As a user of our services, you have the right to have your data permanently removed from our databases. You can submit a request for the deletion of your data by opening a support ticket on our site.
How Long Is Data Kept For?
We retain your data until you request its deletion or it is no longer required to prevent fraud.
Your Rights Over Your Data
You have the right to access the personal data we hold about you, to have inaccurate data corrected, to have your data erased, to restrict or object to how we process it, and to receive it in a portable format. You can exercise any of these rights by opening a support ticket or by writing to business@craftlands.host.
Where we rely on your consent, for example for non-essential cookies, you can withdraw that consent at any time, and withdrawing it is as easy as giving it. Use the Cookie settings link in the footer of any page.
You also have the right to lodge a complaint with a data protection supervisory authority. Ours is the National Supervisory Authority for Personal Data Processing (ANSPDCP), 28-30 G-ral Gheorghe Magheru Bld., District 1, 010336 Bucharest, Romania. Complaints can be submitted at https://www.dataprotection.ro. If you live in another country, you may also complain to the supervisory authority where you reside.
